REFUND POLICY

Last updated on 20 Jun 2025

This refund policy applies to purchases made through Relief Application (hereinafter - Application).

A refund can usually be claimed only during the subscription period. If the subscription period has expired before you made a request for a refund, we will not be able to provide you with a refund.

How to Request a Refund:

To request a refund, please contact customer support (hi@harmonyapps.io) within 14 days of purchase and provide the following information:

  • Detailed information regarding the issue: Explain why you are requesting a refund.
  • Visual proof of the issue (optional): If possible, provide screenshots or videos demonstrating the problem.
  • Proof of payment: Submit a copy of your payment receipt or a screenshot of your bank statement.
  • Email address used to sign up: This will help customer support locate your purchase.

Refund Processing:

All refunds are processed within 14 business days and credited to the account used for the initial purchase.

Important Notes:

  • By purchasing from the app's website, you agree to this refund policy.
  • Disputing or chargebacking the purchase with your credit card provider may delay the refund process and prevent a resolution.
  • The app does not control refunds for purchases made through Google Play or the App Store.
  • Note for residents of certain US states. If you reside in California or Connecticut and cancel the purchase at any time prior to midnight of the third business day after the date of such purchase, we will return the payment you have made.
  • Note for the EU residents: If you are a consumer based in the EEA or Switzerland, you have an automatic legal right to withdraw from contracts for purchases of Services. However, when you make a purchase of a single item of digital content (such as a video recording or a pdf file) you expressly agree that such content is made available to you immediately and you, therefore, lose your right of withdrawal and will not be eligible for a refund. By signing up for our Service which is not a single item of digital content and is provided on a continuous basis (such as subscriptions to the App) you expressly request and consent to an immediate supply of such Service. Therefore, if you exercise your right of withdrawal we will deduct from your refund an amount that is in proportion to the Service provided before you communicated to us your withdrawal from the contract.